Last updated: June 2026
Civi Corp Pty Ltd (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy applies to the Solocator mobile application across both iOS and Android platforms, any premium extensions or enterprise deployments, and our official website (https://www.solocator.com) including its related subdomains (collectively, the “Services”).
This policy outlines how we handle technical and diagnostic information, and clarifies our data architecture—specifically that Solocator operates primarily as a native, local-first application where your captured photographs and geolocation metadata remain entirely under your control.
NATIVE CORE APP PERMISSIONS & LOCAL PROCESSING
Since Solocator is a native mobile app, there are no backend servers to sync photos to or log into. We do not store copies of your photos or your location data. To function as intended, Solocator processes the following core hardware permissions entirely locally on your mobile device:
Camera: Required to capture photographs and project the live metadata overlay onto your camera viewfinder.
Location Services (GPS/GNSS): Required to capture real-time latitude, longitude, position accuracy, and altitude, then stamps this information onto photos taken by Solocator and lets you view photo locations in map view. The position data can be written directly into the photo’s EXIF metadata header for use in other third-party applications when the photo is emailed or exported from Solocator.
Photo Library & Local Storage Access: Required to save your stamped photos, clean originals, and exported data tables directly into your device’s local photo storage or internal Files app. Photos taken with Solocator are saved in the Solocator photo library and can be automatically saved or manually exported to your device’s camera roll when you grant permission.
FEATURES REQUIRING CLIENT-SIDE INTERNET ACCESS
Network/Internet access: Solocator requires access to the internet for the following key features:
- Display photo location in maps.
- Get Street address – see below for more detail.
- Sharing, emailing or exporting photos and photo data from the app via the sharing function to social media, your contacts, external storage services etc. These are manually directed by you, the user, to third parties when using the sharing function.
- Solocator user guide.
Street Addresses: Solocator “Street Mode” (a feature of the Industry Pack in-app purchase) requires access to the internet and typically uses Apple/Google services to determine the street address based on your device’s position (latitude & longitude).
In-App Purchases: Buying items within Solocator requires an internet connection to Apple or Google servers.
DIAGNOSTIC DATA, TELEMETRY AND PERFORMANCE ANALYTICS
In addition to native crash reporting options managed by Apple/Google, Civi Corp Pty Ltd may collect and process technical, diagnostic, and usage metadata relating to the Application. This includes device hardware models, operating system versions, battery/camera state logs, compass calibration status, and specific application telemetry events.
Where reasonably practicable, this performance data is heavily aggregated or completely de-identified. However, because certain diagnostic data arrays or network indicators could technically constitute personal information under regional data protection laws, all performance metrics are processed strictly for product optimisation, maintenance, and bug resolution. We do not use diagnostic information for marketing or profiling purposes.
AUTOSAVING & EXPORTING PHOTOS/FILES TO THE CLOUD
Users with the Industry Pack (In-App-Purchase) have access to customised autosaving or manual exporting of photos and files from within the Solocator app to your selected cloud storage. Currently, Solocator supports the following cloud storage solutions:
- Google Drive
- Dropbox
- iCloud (iOS only)
- OneDrive (Personal accounts)
- OneDrive for Business, including SharePoint Sites followed by the user and Microsoft Teams that the user has joined.
Permission: To use the autosaving feature, users will be required to log into their cloud storage service and give permission for Solocator to:
- Save photos and files to cloud storage
- Create folders manually or automatically when creating “Project Name” or “Date” subfolders.
- Be able to select folder locations to save photos and files to.
IMPORTING PLACE MARKERS FROM THE CLOUD
The Industry Pack (In-App Purchase) for iOS allows users to import place markers (KML files) to use in Solocator’s map view for tracking photos. This feature will enable users to get distances from photo locations to imported place markers. Currently, users can import place markers from:
- Google Drive
- Dropbox
- iCloud
- OneDrive (Personal accounts)
- OneDrive for Business, including the company, followed SharePoint Sites and Microsoft Teams that the user has joined.
Permission: Users wishing to use this feature must log into their cloud storage service to allow Solocator access to import markers, if not already done for autosaving or exporting photos and files.
Please Note: The cloud storage API integrations within Solocator do not allow for user’s to open and view or delete files/photos from within the application. The Autosaving user interface allows user’s to select or create a file path destination to save photos to.
ADDITIONAL INFORMATION FOR GOOGLE DRIVE API USERS
Accessing Google user data
Solocator accesses Google resources from the phone where you use the Solocator application. Your phone communicates directly with the Google APIs. The owners of the project can only see anonymous, aggregated information about the usage of tokens obtained through its OAuth client, such as which APIs and endpoints are being used. Solocator sends users to https://accounts.google.com/o/oauth2/auth for authorisation.
Using Google user data
Solocator includes functions that you can execute in order to view, create and select folders to autosave photos to Google Drive. The Google Drive API integration within Solocator does not allow you to open and view or delete files/photos from within the application. The Autosaving photo feature user interface allows you to select or create a file path destination to save photos to.
This can only happen after you provide a token, which requires that you authenticate yourself as a specific Google user and authorise these actions. Solocator can help you get a token by guiding you through the OAuth flow in the browser. There you must consent to allow the Solocator application to operate on your behalf. The OAuth consent screen will describe the scope of what is being authorised.
Solocators’ use of information received from Google APIs will adhere to Google API Services User Data Policy, including the “Limited Use” requirements.
Storing Google user data
The Solocator application stores your email on your phone in the application’s internal settings for later reuse by you to have access to the photo autosaving feature. Your email is stored in the application’s internal folder, which is encrypted and is not accessible by other apps on your device. Your personal data is cleared/deleted when you log out from Google Drive, within the Solocator app and when you delete the Solocator application from your device.
Sharing Google user data
Solocator application does not share, transfer, or sell any of your data with the application owner or any third-party services.
USER CONTENT RESPONSIBILITY & ENTERPRISE DEPLOYMENTS
User-Generated Content Bounds: Solocator is a native mobile utility application. All captured photos, GPS coordinates, project descriptions, and associated metadata remain the property and legal responsibility of you or your deploying Organisation. You are explicitly responsible for ensuring you possess all required privacy consents, surveillance approvals, and lawful bases before photographing private individuals, protected property, or confidential work sites.
Corporate Mobile Device Management (MDM): If your access to Solocator is provisioned via an enterprise volume deployment (such as Managed Google Play), your employer or supervising organisation retains administrative control over your instance of the application. This includes the ability to apply corporate data security profiles, restrict external network access, or execute enterprise app data wipes which will permanently delete your locally saved data. Civi Corp Pty Ltd does not control, supervise, or accept liability for data actions initiated by an organisation’s internal MDM network configurations.
POLICY UPDATES
When there is an update on the Privacy Policy, we will display the updated date prominently at the top of the Policy page. We recommend that you carefully check the updated content every time; as you continue to use our products or services, we shall always assume that you agree to the terms and conditions of the latest updated privacy policy.
CONTACT US
If you have any questions, concerns, or compliance inquiries regarding this Privacy Policy or how Solocator interfaces with your device diagnostics, please contact us at support@solocator.com.